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Software features

All-in-one Platform to power your DME.

Noble*Direct unites patient intake, billing, and seamless payment collection into a single platform backed by 30+ years of experience in DME Software.

30+ years in DME • HIPAA compliant • Medicare-ready billing

A wheelchair user and a companion stop with their dog on a path by the sea at sunset.

On-time equipment delivery and effortless patient payments, all managed seamlessly through Noble*Direct.

The Noble*Direct v11 workbench: patient records, claims and transactions on one screen.
Management

Manage every aspect of your business.

Noble*Direct provides the tools to manage every aspect of your business whether it is managing employees, patients, or claims.

Capabilities

One system for patients, employees, and claims.

Manage patients’ records. Historical data such as eligibility, same or similar, payments, insurance. Manage address, physicians, diagnostic codes, supplies, and more. Filter based on status to know where your patients are within your operations.

Manage employees’ activity such as sales, task, and key strokes, profile security, schedules.

Manage claims by status using Flow Control. Know where your claims are within your workflow to maximize efficiency. Know what has been paid and denied and for what reasons.

The Noble*Direct v11 workbench, with claims and transactions side by side.
Claim & Patient Flow Control

Have control over your business.

Group patients and build a customized roadmap for your workflow. Flow Control enforces your exact business rules, ensuring every requirement is met before a claim moves forward, preventing costly mistakes, and stopping accidental processing on inactive accounts.

Capabilities

Your exact business rules, enforced at every step.

Create custom stages tailored specifically to your unique business rules and operational workflow.

Ensure every document, authorization, and data point is complete before a claim can advance to the next step.

Eliminate billing on inactive accounts, prevent costly human error, and keep your cash flow predictable.

A warehouse worker writing an inventory list while checking stock.
Inventory Management

Streamline a crucial aspect of your business operations.

Manage your inventory in various ways within Noble*Direct, tailored to your business operations. Leverage intelligent inventory tracking and reporting to transform your inventory into a recurring revenue generator.

Capabilities

Track, drop-ship, and scan in real time.

Intelligent inventory management allows providers to track supplies by location, warehouse, rack, shelf, and bin in real time, maintaining total visibility over stock levels across your business.

Noble integrates seamlessly with leading drop-shippers and manufacturers, allowing providers to streamline the entire shipping portion of their business without ever physically touching the product.

Utilize barcode scanning to track supplies by location, warehouse, rack, shelf, and bin in real time, speeding up inventory intake, auditing, and order processing while minimizing human error.

Patient eInvoices

Collect patient balances with ease.

RevSpring designs, analyzes, and improves patient communications and billing solutions that increase engagement and payment rates. The healthcare industry trusts RevSpring to maximize their financial results through dynamic and personalized print, online, phone, email, and text communications and self-service payment options.

One billion +Patient eInvoices / year

RevSpring
Capabilities

Personalized communications and self-service payments.

Provides you oversight and control to ensure each piece is designed, printed, delivered and stored precisely as you require and your patients prefer.

Complete transparency into the tracking, approvals and storage of all print and digital communications RevSpring manages on your behalf.

Ability to view an exact PDF of each individual document for unparalleled compliance.

Document Management

Keep all your documentation in a single location.

Efficient document management is crucial for DME/HME providers to maintain order and comply with complex payor requirements. Document Imaging acts as an intelligent virtual filing cabinet, empowering providers to gain a competitive advantage.

Capabilities

A paperless environment with instant access.

Create a 90 to 99% paperless environment by centralizing any and all documentation within Noble*Direct.

Most documentation automatically appears within Noble. If certain documentation is not captured, users have the ability to scan documents in.

Bring any and all documents into one place. Under patient file maintenance you will find all documentation, categorized for easy and instant access.

Scheduling

Know what is on your plate.

Effortless scheduling with Noble*Direct. Experience scheduling that is intuitive. Intelligent features empower quick and confident decision-making. Focus on your appointments, not the scheduling process.

Intuitive schedulingEasy decisions

Capabilities

Oversee team members and assign the proper task.

Allows the company to oversee team members, updates, and assign the proper task to specific team members and patients.

Eliminates the need of emails, spreadsheets, and paper.

A phone showing the delivery app, in a partner’s branding.
Delivery App

On the go, use Noble*Direct’s Delivery App.

Create a seamless transition from on the go, to in the office. Capture eSignatures, pictures, and any necessary documentation. All captured information is stored within document imaging in real time.

Capabilities

Routes, signatures, and proof of delivery.

Organize and group routes based on real-time information such as traffic and driver’s location. Users can quickly add or remove deliveries, make notes and will instantly know when a delivery is completed.

Collect all vital information seamlessly: signatures, pictures, time and date stamp, GPS stamp. All information is securely stored and HIPAA compliant.

Order info, schedule and navigation in one easy to manage app.

The device shown is a mockup carrying a partner’s branding, not a capture of the Noble*Direct app. A product screenshot is still to come.

Reporting

Understand your business with detailed metrics.

Generate ad hoc reports and insightful analytics to inform critical business decisions. Visualize your data with a variety of charts and dashboards for a clear and concise understanding.

Capabilities

Ad hoc reports, analytics, and dashboards.

It is important to understand metrically how each department in your business is operating to identify any possible hidden gaps.

Noble*Direct uses a Microsoft SQL backend, so it is easy to import and export any data to generate reports and analytics. Noble House has the ability to generate custom reports that automatically connect to your Excel.

Core modules

Beyond billing

Eligibility, payments, fulfillment, and compliance, built into Noble*Direct.

  • Credit card processing

    Secure, real-time payments inside your workflow. Collect from patients faster, cut billing friction, improve cash flow.

    Powered by CardConnect

  • Medicare and commercial eligibility

    Instant insurance verification direct to CMS and leading clearinghouses. Confirm coverage in real time, avoid denials.

  • Drop-shipping

    Automated order fulfillment with leading distributors. Shipping and tracking post back automatically.

  • Same-or-similar checks

    Built-in Medicare same-or-similar verification. See equipment history instantly, no portal logins.